Author Dubrovin Boris
September 19, 2007 1839
You probably had to deal with the following situation. You're sitting at home on the computer drinking coffee enjoying surfing the Internet when suddenly... BAM Page does not open mail not read ICQ yellowed... as soon as it becomes uncomfortable and sad. What do You dial the number of tekhpodderzhki and.... after an hour of listening finally heard the voice of the operator.
So familiar is the problem. What you can argue Anything. But everything is fixable.
In this article we will discuss how to communicate with the technical support and whether it is necessary to communicate with her.
Before reading further you should read the article Protocol TCPIP or how the Internet works for dummies .
Consider the most likely causes of the sudden death of the Internet
Faults can also be divided into local i.e. only your General and related directly to the user group. In case of a total malfunction, you generally will not call and just wait until everything will resolve itself.
For home users now mainly use two ways to connect to Internetu
To connect to the Internet your computer must be configured with the appropriate network connection. Cm. Start-control panel settings network connections. Network connection settings you had to provide the provider.
These parameters are usually
If the piece of paper from the provider stated these parameters they should be clearly spelled out in the properties for the network connection.
The name of a network connection can be different. If your Strimovskiy ADSL modem Poduct to your computer not via USB but via network cable twisted pair connectors like a phone just bigger that will involve both network connection LAN Connection for communication between a computer and a modem and over it - connect the stream to the Internet connection. If your stream modem is configured in router mode it will be the default gateway router in your micro-local area network consisting of two nodes of your computer and modem. In this case, the connection with the Internet installs the modem itself. This option allows you to easily connect to the Internet with several home computers but unfortunately not serviced by a tech stream.
So if you are all worked fine and suddenly stopped then you need turned into Sherlock Holmes to follow a few steps.
First of all we must remember ourselves and to interview their relatives have not made any changes to computer software is not changed if the settings weren't deleted anything. In case of detection